We process orders with the utmost care to ensure prompt shipping. Average delivery times are 3 to 5 business days. Delivery is free for orders over €100. A tracking number will be sent to you by email as soon as your package is shipped.

If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund. Please ensure the item is unused and in its original packaging.

As soon as your parcel leaves our warehouses, you will receive a confirmation email containing a unique tracking number. This number allows you to track each step of your order's delivery directly on the carrier's website or via your customer account at www.oysoma.com .

Durability is at the heart of our design. To maintain the shine and shape of your accessories, we recommend gentle hand washing or a delicate machine cycle, following the instructions on each product's care label. If you have any questions, please don't hesitate to contact us at oyso@oysoma.com for personalized advice.

Yes, we are pleased to offer free standard delivery on all orders of €100 or more. For orders under this amount, shipping costs are calculated at checkout and are usually €5.90 for delivery within France.

We place great importance on protecting your privacy. The information collected on www.oysoma.com is used exclusively for processing your orders and improving your customer experience. Your data is never sold to third parties, and you have full access and deletion rights by writing to us at oyso@oysoma.com .